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As our program, software and services continue to grow, so have our costs, our current cost per user is $312.22.
The Internet continues to be the best Return On Investment of any Marketing means.
Successful Retailers are now re-allocating more and more of their tradition marketing budget to this much more effective resource.
In the beginning we were able to provide minor website design changes at no charge.
More and more of our clients are now recognizing the benefit of their website and are wanting to do more with their site.
Clients who were sending us changes once every 6 months are now asking for updates several times a month.
The only fair way to address these ever increasing change requests was to increase staff and charge per change request.
- Why do we get inquiries on discontinued product?
Retailers often have inventory on product that is no longer available from the supplier. It is at their request that we keep discontinued product in the database for a certain period of time.
Even after a product has been removed from retail websites Google may still have that product indexed. This mean they will refer client to you on discontinued products.
After a certain period of time the product will disappear from the system completely.
You can reduce your exposure to discontinued product by manually updating your catalog in the Manage Catalog section of your Control Center.
We rely on the Supplier for the most current information. If you see your supplier catalog is not current you can help by contacting your supplier or supplier rep directly and ask that they contact us for current product information.
- Why are we missing new product releases?
We rely on the Supplier for the most current information. If you see your supplier catalog is not current you can help by contacting your supplier or supplier rep directly and ask that they contact us for current product information.
- How to handle a buyer inquiry?
Buyer Inquiry is a lead to drive traffic to your store.
E-mailing a price will not give the customer a reason to come to the store.
Train your sales staff to use this tool to turn clicks to bricks.
- What do I do with an out of town inquiry?
This client may have two homes and maybe looking to furnish the home in your area.
Google indexes your site and does not discriminate on location.
You can request a disclaimer on your site that you only service your local area.
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